Return and Refund Policy at masonoutfit.com
Welcome to masonoutfit.com, your destination for trendy Fashion and Apparel. We strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely pleased with your order, we are here to help.
Returns
- Returns must be requested within 30 days of the delivery date by emailing [email protected].
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Please include your order number and reason for return in the email.
Refunds
- Once your return is received and inspected, we will notify you via email.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Shipping
- Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
- We recommend using a trackable shipping service to ensure the safe return of your item.
Non-Refundable Items
Please note that certain items are not eligible for return or refund, including:
- Gift cards
- Intimate or sanitary goods
- Final sale items
Contact Us
If you have any further questions regarding our Return and Refund Policy, please contact us at [email protected]. Our dedicated customer service team is here to assist you with any concerns or inquiries.
Thank you for shopping at masonoutfit.com. We appreciate your support!